Shipping, tracking and delivery

How much does shipping cost?

Shipping is $9.50 per parcel.

 

When will I receive my order?

Please note that due to the current COVID-19 lockdown situation in Victoria, we’re experiencing some unavoidable delivery delays right now.

Your order will be dispatched as soon as possible, within 14 days of your purchase. Once dispatched, delivery times will vary depending which state you are in. You can track your parcel via Sendle.

Unfortunately we do not offer express shipping at this stage.

 

 

Where can you ship my order to?

We can only deliver to addresses within Australia – unfortunately international shipping is not available. Please note you’ll need to provide a secure address as we are not responsible for lost or stolen parcels. 

 

Can I return or exchange my order?

All profits from the limited-edition range will go to The Royal Children’s Hospital, helping children and their families affected by trauma. This unfortunately means that returns and exchanges are not possible, unless the product you have received is faulty – in which case, please contact us.